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You have a cooling-off period of 14 days to return the product without giving any reason, starting on the day of receipt of the product. The product can only be returned unused and, if possible, in its original packaging. Please note, we cannot take back opened food.
The return costs are for your account for returning the order. We will credit the amount within 14 days. You can also use it model form (see end of general terms and conditions).
We will reimburse all payments from the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which you report the withdrawal and after we have received the product back or you can demonstrate without doubt that you have returned the product.
We use the same account number for reimbursement as the payment from. We always coordinate this with you first.